Customer Service
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Returns
 Select from one of the following common questions: Return policy www.narscosmetics.co.uk has a 14 day return policy. You have 14 days from the date of purchase to return any items in your order. Please contact the customer service at service-uk@narscosmetics.eu, indicate your order number and the reason why you want to return the product. The customer service will explain to you how to proceed. An e-mail will be sent to confirm receipt and processing of your return. Regrettably, shipping and handling fees are not refundable. Please note that only products purchased through www.narscosmetics.co.uk will be accepted for return. If you have questions about returns, please contact us at service-uk@narscosmetics.eu.- Back to Top Damaged goods If your package was damaged during shipment by the carrier, save the box and the merchandise and notify us immediately at service-uk@narscosmetics.eu. Please have your order number along with your email address ready for fastest service. - Back to Top Exchange We regret that www.narscosmetics.co.uk cannot handle exchanges at this time. - Back to Top Gift return We are sorry but Nars no longer accepts Gift returns – only purchase can make a return. - Back to Top   |